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Telephone Call us: +1.312.601.3525
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FAQ’s

We’re here to help! Below is a list of our frequently asked questions to help you make your stay with us at Central Loop a memorable one.

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We allow free cancellations and changes until 6 pm (hotel local time), 24 hours prior to arrival. Any cancellations or modifications made after that time are subject to a charge of one night’s room plus tax. Please note there are no cancellations or changes allowed on reservations booked under the Non-Refundable Rate.

We do have waitlists and will notify you should rooms become available.

We welcome you to bring one dog per room per stay – at no extra charge. Learn more about our CQ Paws Program.

Check in time is 3pm; check out time is Noon. Early check-in or late check-out can be arranged for a minimal charge if available at the time of check-in.

You can check in as late as 6am the day after you are due to arrive. Your credit card automatically guarantees your room. If you are checking in late and know this, please advise when making the reservation or call the hotel directly the day of arrival.

Guests must be at least 21 years old to check into the room.

We are happy to store your luggage either on arrival in the morning if there are no rooms available to check into, or upon departure. A Guest Service Manager at the Reception Desk can do this for you.

Yes, we have a Fitness Center with cardio equipment and free weights. Additionally, we will deliver exercise equipment and yoga kits to your room at no additional charge.

Central Loop offers room service which includes menus from Elephant & Castle. Additionally, we offer a unique, multi-menu delivery service from area restaurants. A member of our staff will securely deliver the order to your room and the charges can be applied to your room bill.

Same day valet cleaning and complimentary self-service laundry are available at Central Loop.

Housekeeping is available upon request.

 

Express Housekeeping Service includes:

 

Daily Housekeeping Service includes:

Self-parking is available at:

318 S Federal St. Chicago, IL 60604

 

(312)-935-2894

 

Open 24 Hours
Garage Details

Guests must be at least 18 years old to check in our rooms.

Free high-speed Wi-Fi is available in all guest rooms and throughout our hotel.

The following areas of the hotel are accessible:
• Public entrance
• Route from the hotel’s public entrance to the accessible guestrooms
• Route from the hotel’s public entrance to the registration area
• Route from the hotel’s public entrance to the meeting room/ballroom area
• Route from the hotel’s public entrance to the restaurant
• Route from the hotel’s public entrance to the business center
• Route from the hotel’s public entrance to the exercise facilities
• Business center
• Exercise facilities
• Restaurant
• Public restrooms
• Meeting rooms
• Registration/concierge desk

Additional accessibility information:
• Accessible guest rooms with mobility features have doorways that provide 32” of clear width
• Hotel’s valet parking accepts vehicles specially outfitted for wheelchair users
• Hotel provides assistive listening devices for meetings upon request
• Hotel has a TTY for guest use
• Guest room TVs have closed captioning or closed caption decoders provided
• Service animals are welcome
• Braille and tactile signage is provided for permanent rooms and spaces
• Hotel employees will read menus and other printed/visual information to guests who are blind/low vision

Special Non-Refundable Rate

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